Service Techs: General Maintenance questions for any of our techs should be requested here and we will forward to appropriate service team…
Request Service: Please use our client Portal to request service. Please do not call any employee at Artistic Pools to request service. Each employee uses our Client Portal to view service requests. To request service please visit…. https://artisticpoolscorp.com/schedule-service/
Warranty Claims
Artistic Pools is an installer of San Juan Pools and installs Pool equipment through Hayward, Pentair, Nirvana and SR Smith. All warranty claims for Pool equipment must run through the below manufacturers. Below is a list of phone numbers to call if you are within the 3 Year window of equipment warranties from date of Pool install. If you are outside your 3 Year warranty and need replacement equipment, please submit request at…. https://artisticpoolscorp.com/schedule-service/
San Juan Pools: (25-year limited warranty) 800-535-7946
San Juan Warranty Form (Please fill out and send to San Juan Pools)
Hayward Equipment Warranty: (3-year warranty)
Nirvana Heat Pump Warranty: (3-year warranty) 561-383-0656
Pentair Warranty: (3-year warranty) 800-831-7133
SR Smith Warranty: (3-year warranty)
Click here to Submit an SR Smith warranty to the rep
Paradise Solar & Electrical: 609-801-2420
If you have an issue with your Electrical Panel or Breakers please call them directly. Light issues you need to contact either Hayward or SR Smith.
JC Williams: (Heater repair technician for Hayward, Pentair, Nirvana and Jandy) 888-475-7443 or 856-725-0764
* Please note Artistic Pools is not a warranty center for Hayward, Pentair, Nirvana or SR Smith products. For all Pump, Filter, Salt Systems and Light warranties please call company direct for technical support or for online warranty claims. Most of the manufacturers listed above have their own certified repair technicians paid by them. Once you have your warranty claim approved you are free to hire any local Pool service company or an approved warranty tech through the manufacturers listed above. If you need a proof of purchase a copy of your contract should be sufficient.
Thank You!
Artistic Pools Corp
